About Me
My passion is data-driven marketing and technologies that help companies increase their focus on customer needs and improve marketing performance. I am currently an independent consultant working with clients to develop relationship marketing strategy, build database marketing capabilities, leverage customer analytics, and understand and select marketing technologies that enable customer-centric marketing transformation.
Most recently I spent five years at Forrester Research where I was Vice President and Research Director leading Forrester’s marketing practice. Prior to Forrester, I was VP of Customer Operations at Web Dialogs (acquired by IBM 8/2007) which offers Web callback (click-to-call) and collaboration (think WebEx) services to ISPs, telecom carriers, and enterprises. And, before that, I spent a dozen years in the consulting industry — first with Accenture (at that time it was Andersen Consulting) and then with Tessera Enterprise Systems (acquired by iXL — ughh! — in 2000).
I graduated from the University of Virginia (Wahoowa!) in 1989.
My “MBA” was to swim and flourish as a young ”Android” (as they called us then) leading a $10M engagement and managing 35 consultants from countries across the globe including: USA, Ireland, China, Denmark, Norway, Belgium, and Mexico. Ultimately, I married one of the consultants from Denmark (those Danes sure know their C++).
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Cool Elana, once i wrote to you while you still were at Forrester. My name is Juan Ramos, not related to Laura Ramos. Nevertheless i just want to congratulate you in your independent endevours.
Best of Luck
Juan Ramos
Honeywell Sales operations
Elana,
I am engaged in a Boston area search for a Director of Client Services for a global marketing client. The role is to lead the Agencies strategic efforts with a specific business sector of a multibilliion dollar global technology services company.
Requirements:
Minimum 8-10 years integrated marketing experience in the technology vertical
Strong market strategy background
Excellent communication, leadership and client management skills
Agency and client side experience
Minimum bachelors degree with an MBA preferred.
Do you know of anyone with a strong strategic marketing background in the technology vertical that would have interest in learning about a new opportunity? Your suggestions are greatly appreciated.
Best regards,
Dennis Forgue
Andover Networking, LLC
978.475.8365